Frequently asked questions
Answers about MyGSTBill plans, billing workflows and service availability.
What plans are listed?
The plan structure is lifetime Free, Premium at ₹1,499 per year plus applicable GST, and a 3-year Premium option at ₹3,499 plus applicable GST. Confirm availability and the final payable amount before paying.
Is the Free plan lifetime free?
The intended Free tier is ₹0 with limits of 25 items per document and 3,000 documents per year. These limits must be enforced in the application before launch.
Is Premium available for a 30-day free trial?
The reference website advertises a 30-day Premium trial. MyGSTBill trial activation and expiry handling still need to be implemented and verified; contact support to confirm availability.
Are E-Way Bill, E-Invoice and AI purchase import working?
These are advanced features in the planned service catalogue, but this package does not currently establish that the required provider integrations are live. Do not rely on them until MyGSTBill announces their availability.
Can I use the software for GST compliance?
The software can help organise billing data and reports. You remain responsible for the correctness of invoices and tax filings; reports do not replace advice from a qualified tax professional or official filing.
Can I pay online now?
No live payment checkout is connected in this build. Do not send payment until a verified checkout is available and the plan, price, taxes and terms are shown.
How do I request a refund?
Read the Refund & Cancellation Policy and email support@mygstbill.online with the transaction reference. The published 7-day draft must be confirmed before paid subscriptions launch.
How can I contact support?
Email support@mygstbill.online or call +91 8839775589. Support hours are not yet published.